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¡°I don't think of home, actually. I think it changes our whole perspective on what home is ... you really get to see yourself ¡­ as a world citizen.¡±

Born to Italian parents in Venezuela, Allegra Baiocchi has been on the move ever since and has lived in more than 25 countries around the world. Now UN Resident Coordinator in Mexico, she believes in the power of the United Nations to improve the well-being of all people, wherever they are.

¡°I am truly an optimist. I do think we can turn this around, but it does need a lot of people taking action, and so I stay awake at night trying to figure out how to get people to act.¡±

Formerly the UN¡¯s chief humanitarian coordinator for western and central Africa, Allegra Baiocchi faced down overlapping deadly crises, from Ebola and war, to drought, famine and displacement. In this episode, she reflects on the highs and lows of her long and varied career, and shares how she brought up children who are as much citizens of the globe as she is.

Allegra Baiocchi :: Interviewed by Melissa Fleming

"Refugees do bring so much to the community, they bring a whole different culture, a whole different lens on life, and that is powerful and important."

War is Mary Maker¡¯s earliest memory. Born in South Sudan and named Nyiriak ¡ª meaning "war" ¡ª she spent her youth living and working in one of the world¡¯s largest refugee camps. Now a Goodwill Ambassador for UNHCR, the UN Refugee Agency, she is raising her voice on behalf of those she left behind, helping refugee students land scholarships to top universities.

¡°I want to be seen. I want to be heard. I want to be acknowledged. I want to be at the table, making decisions and feeling like a part of something. Are you able to see us? Are you? Are you able to go beyond the news and really understand that this is someone like you?¡±

After her family fled to safety, Mary built a new life of opportunity through education and hard work ¨C finding her feet, and her voice, on stage. In this episode, she shares how she overcame a childhood marred by death and conflict, and how theater became both her refuge and her path forward.

Mary Maker :: Interviewed by Melissa Fleming

Fighting for and believing in change is in Jorge Moreira da Silva¡¯s blood. Now Executive Director of the United Nations Office for Project Services (UNOPS), the former Portuguese minister is helping to improve lives. From restoring roads and repairing power plants to running health centres and constructing renewable energy mini-grids, UNOPS implements projects in more than 130 countries ¨C often in fragile and conflict-affected settings.

¡°It's about providing social basic human needs. We have found a way to provide livelihoods to 15 million people in Afghanistan...rehabilitating roads, streets, water canals, paying men and women to do the job.¡±

In this episode, Jorge Moreira da Silva reflects on the practical and political challenges of delivering projects in complex environments ¨C from funding gaps to lack of political will. He also shares how releasing an Iberian lynx and earning his pilot¡¯s license have to do with keeping hope alive through dark times.

Since this interview was recorded, the UN Secretary-General has appointed Jorge Moreira da Silva to lead the UN task force for the Strait of Hormuz. The Initiative aims to facilitate the delivery and movement of much needed fertilisers and related raw materials to Asia and the African continent. The urgent delivery of these fertilisers is crucial to avert more hunger and food insecurity. He has been engaged in extensive consultations with all parties involved to drive this initiative.

Jorge Moreira da Silva :: Interviewed by Melissa Fleming

"We always focus on ¡®We the Peoples¡¯. But the verb the preamble of the UN Charter uses is determined ¡­ It's not thinking, we may try, right? It's not aspire

Elpida Rouka¡¯s first name means hope in Greek, a feeling that can sometimes be elusive when serving in the most troubled places on earth. Currently a senior political affairs officer in Geneva, she is a survivor of the 2003 Baghdad Canal Hotel bombing, the deadliest attack in UN history.

¡°First you feel the shake, and the light, and then the blast, the sound comes. I blacked out between exiting the building, but when I was out, there was just a scene of a massacre. The only thing I recall after that was being thrown a phone and told: ¡®Call your parents, now.¡¯¡±

Humanitarian workers are routinely exposed to primary and secondary trauma. Yet stigma and survivor¡¯s guilt can prevent aid workers seeking timely help for post-traumatic stress. In this episode, Elpida Rouka reflects on grief, loss, and mental and physical scars, and shares why the exact wording of the preamble of the UN Charter has helped give her the strength to heal.

Elpida Rouka :: Interviewed by Melissa Fleming

¡°You have a positive trajectory. You're looking at the things that you can get done, and someone throws you a curve ball, and you've got to find a way of getting through it, but that's life, so you take it and you work with it as best as you can. ¡±

Former Ghanian Foreign Minister Hanna Tetteh knows first hand the responsibility that comes from being an elected politician. Now head of the United Nations Support Mission in Libya, she draws on that experience as she works to get the nation onto a peaceful and democratic footing.

¡°I have to be optimistic. Otherwise I'll stop. And I think that when you're doing this kind of job, you have to keep yourself optimistic. You always have to find openings and entry points and try to see what you can work with and where you can create some opportunity to have a conversation that results in some concrete outcome.¡±

Politics was always present in Hanna Tetteh¡¯s house growing up. Inspired by a dual heritage rooted in Hungary and Ghana, she became a passionate advocate of inclusive dialogue. In this episode, she reflects on her journey into politics, on bringing women and youth on board for Libya¡¯s future, and shares why, when it comes to peace-building, patience is the biggest virtue.

Hanna Tetteh :: Interviewed by Melissa Fleming

¡°It was a life-changing moment, not because of what I did, but because of what kind of an impact it had on another human being ... "

From Bangladesh to Kosovo, Syria to Sudan, Kelly Clements has spent more than 30 years helping to save lives during some of the biggest refugee and humanitarian crises in recent times. Now the outgoing Deputy High Commissioner at the UN's refugee agency, UNHCR, she¡¯s making an impassioned case for a more humane world.

"How can we convince those that continue to wage wars, that continue to treat people badly? How can we show what's possible with a little hope, compassion, and more peace? The force of good is much stronger than the force of evil."

Global refugee needs are surging as wealthy nations turn away from helping the most vulnerable people on earth. In this episode, Kelly Clements reflects on her deep frustration at the devastating cuts to life-saving UN services, on the lasting power of helping just one person, and shares how the love of her family always gives her strength to serve.

Kelly Clements :: interviewed by Melissa Fleming